Job Title

Visa Officer

Company: Sterling Education Private Limited


Category

Customer Service & Support

Job Description

Employment Type: Full-Time, On-site

Work Schedule: Monday to Saturday, 5.5 days a week (Saturday half day)

Experience Required: 1–3 years of experience in visa processing or a similar role within the education or travel industry

Education: Diploma/Degree in any field. Additional certification in visa or immigration processes is an advantage.

Salary: Competitive compensation package

About the Role:
We are looking for a detail-oriented and responsible Visa Officer to manage student visa applications and ensure a smooth visa process for our students.

What You'll Do:
Review and assess student documents to ensure accuracy and completeness (Document Evaluation). Prepare and lodge student visa applications accurately and on time (Visa Applications). Communicate with embassies, high commissions, and visa centers regarding student applications (Liaise with Authorities). Monitor visa application status and follow up to ensure timely updates (Track & Follow Up). Maintain organized and accurate records of all visa applications and correspondence (Maintain Records). Provide clear guidance to students on visa requirements, procedures, and timelines (Guide Students).

What We're Looking For:
Good understanding of student visa requirements and procedures for major study destinations. High level of accuracy and the ability to handle document-sensitive tasks. Excellent communication skills in English. Proficient in MS Office and online visa portals.

What You Get:
Exposure to a global network. Ground-floor opportunity with a growing team. Clear growth path into leadership roles. Continuous learning and professional development. Competitive compensation package.

To Apply:
Send your application to [email protected]


Location

Colombo

Skills Required

Appointments Handling Customer Service File Management Information security Managing Databases Managing Diaries Monitoring Office Administration People Management Phone Handling Planning & Organising


Availability

Monday       Tuesday       Wednesday       Thursday       Friday


Preferred Languages

English       Sinhala       Tamil


Work Experience

3 - 6 months


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