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Job Title
Hotel Receptionist
Company: Hilton Colombo
Category
Hotels, Ticketing, Travels & Tourism
Job Description
The Hilton Colombo seeks to employ the service of a trained receptionist male or female who will welcome our guests to the hotel, make reservations for them, and attend to their other needs that are instrumental to their comfort during their stay at the hotel.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Maintain updated records of bookings and payments
Requirements
Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experiences with hotel reservations software, like Cloudbeds and RoomKeyPMS
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
A degree in hotel management is a plus
Interested candidates are required to reply with their CV as soon as possible, please note we require only serious candidates.
Location
Colombo
Skills Required
Checkout / Casier Client Management Manage Bookings Sales
Availability
Not selected!Preferred Languages
English
Work Experience
1+ years