Job Title

Guest Relations Manager - Taj Hotels

Company: AIESEC in University of Kelaniya

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Category

Hospitality & Tourism

Job Description

Ensure exceptional guest experiences by managing front office operations and engagement.

 Monitor VIP arrivals and guest logs.

Ensure smooth check-in and check-out.

Resolve guest issues and feedback.

Collaborate with team for service.

Adhere to safety and hygiene standards.

Taj Hotels, renowned for their vision of grandeur and superlative hospitality, is looking for a Guest Relations Manager. This role focuses on delivering exceptional guest experiences by managing front office operations and ensuring smooth engagement across departments.

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Location

Colombo

Skills Required

Client Management Communication skills

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Availability

Monday       Tuesday       Wednesday       Thursday       Friday

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Preferred Languages

English

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Work Experience

0 - 3 months

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