Job Categories
Job Title
Front Desk Coordinator - Female
Company: GAMES STREET (PVT) LTD
Category
Customer Service & Support
Job Description
Role Description
This is a full-time role for a front desk coordinator, based in Colombo. The role involves managing day-to-day reception duties, scheduling appointments, handling administrative assistance, and ensuring all client and visitor inquiries are addressed in a professional manner. The Front Desk Coordinator will act as the first point of contact, both in person and over the phone, and will support overall office operations. While the position is primarily based in Colombo, some work from home may be accommodated.
Qualifications
- Strong interpersonal skills and the ability to provide excellent customer service
- Proficiency in phone etiquette and the ability to handle communication effectively
- Experience in appointment scheduling and managing calendars
- Proficiency in receptionist duties and managing front desk operations
- Skills in providing administrative assistance and maintaining organized records
- Attention to detail, time management, and problem-solving abilities
- Proficiency in office software and basic computer literacy
- Previous experience in a similar role, with a strong customer-focused approach, is advantageous
Location
Colombo
Skills Required
Appointments Handling Customer Service Email & Appointments File Management IT Support Microsoft Office Monitoring Phone Handling Service Orientation Tele-support
Availability
Monday Tuesday Wednesday Thursday Friday Saturday
Preferred Languages
English Sinhala Tamil
Work Experience
1+ years