Job Categories
Job Title
Customer Support Specialist (Remote, Chat based)
Company: Chat Core Solutions
Category
Customer Service & Support
Job Description
Chat Core Solutions is hiring Customer Support Specialists to answer customer chats on behalf of the businesses we support. This is a fully remote, chat-based, full-time role open worldwide.
Responsibilities
- Answer customer chats in clear, friendly written English
- Handle more than one chat at a time while keeping answers accurate
- Follow client playbooks, policies and brand voice
- Log, tag and escalate conversations correctly in CRM and help desk tools
- Take part in training, quality reviews and coaching
Requirements
- Strong written English
- Fast, accurate typing
- Familiarity with CRM or help desk software, or the ability to learn it quickly
- Flexibility to work scheduled shifts, which may include evenings, weekends or holidays
Workspace requirements
- A reliable laptop, stable electricity and a stable internet connection (mandatory)
Employment details
- Type: Full-time
- Location: Remote, Worldwide
- Salary: LKR 35,000 – 50,000 per month
- A trial period may be offered, depending on interview results
How to apply
Email your CV to [email protected] with the subject "Customer Support Specialist" and mention the shifts you can work.
Website: https://chatcoresol.com
Closing date: 27 Nov 2026
Location
Skills Required
Customer Service
Availability
Not selected!Preferred Languages
English
Work Experience
0 - 3 months