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Job Title
Customer Support Executive
Company: FBM Group Pvt Ltd
Category
Customer Service & Hospitality
Job Description
We are a Canada based company providing Call Centre services to Canadian Clients 24/7 (Parent Company in Canada) which is ISO certified and has won the Top choice Janitorial services in Canada 2022. We are looking for experienced, dynamic, self-motivated, and qualified individuals to join our Sri Lankan team for the position of Customer Support Executive.
The ideal candidate should possess:
Preference will be given for those who having experience in Call Centre customer care practice.
Fully/Partly qualified Diploma or Graduates.
Experience in Excel and any Customer support packages is a definite advantage.
Excellent oral and written communication skills in English and Tamil.
Previous experience in managing/leading a team
Excellent in managing customer grievances
Working Hours
You are required to work on roster shift basis (Two days off per week)
Office Location
Colombo 06
Applications with detailed Curriculum Vitae including a recent Photograph and contact details of 2 non-related references should be emailed to [email protected] mentioning the position applied in the subject line of the email.
(All applications will be treated with strictest confidentiality. We will correspond only with applicants short – listed for interview.)
Location
Colombo
Skills Required
Customer Service
Availability
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Preferred Languages
English Tamil
Work Experience
0 - 3 months