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Customer Support Executive
Company: FBM Group Pvt Ltd
Customer Service & Hospitality
We are a Canada based company providing Call Centre services to Canadian Clients 24/7 (Parent Company in Canada) which is ISO certified and has won the Top choice Janitorial services in Canada 2022. We are looking for experienced, dynamic, self-motivated, and qualified individuals to join our Sri Lankan team for the position of Customer Support Executive.
The ideal candidate should possess:
Preference will be given for those who having experience in Call Centre customer care practice.
Fully/Partly qualified Diploma or Graduates.
Experience in Excel and any Customer support packages is a definite advantage.
Excellent oral and written communication skills in English and Tamil.
Previous experience in managing/leading a team
Excellent in managing customer grievances
You are required to work on roster shift basis (Two days off per week)
Applications with detailed Curriculum Vitae including a recent Photograph and contact details of 2 non-related references should be emailed to [email protected] mentioning the position applied in the subject line of the email.
(All applications will be treated with strictest confidentiality. We will correspond only with applicants short – listed for interview.)
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
0 - 3 months