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Job Title
Customer Support Assistant - IT
Company: MISL Holdings Pvt Ltd
Category
Customer Service & Support
Job Description
Key Responsibilities:
- Attending Customer Queries via our online Portal.
- Attention to ensure uninterrupted operations.
- Strong personal communication and interpersonal skills.
- Handle challenges with confidence and precision.
- Ability to learn new technologies.
- Conduct on-site troubleshooting with our customers
- Computer Hardware, Software, and Networking skills are essential.
Requirements:
- Age: 25-30 years
- Education: G.C.E. (O/L or A/L) with a Diploma (NVQ Level 3 or 4)
- Knowledge: Computer hardware, networking, and software installations and Maintenance is a plus
- Experience: Minimum 2 years in a similar field with strong troubleshooting skills
- Sinhala and English language is essential
- Having a Valid Motor Bike license
Location
Gampaha
Skills Required
Customer Service Information security IT Support Managing Databases Microsoft Office Phone Handling Tele-support
Availability
Monday Tuesday Wednesday Thursday Friday Saturday
Preferred Languages
English Sinhala
Work Experience
1+ years