Job Categories
Job Title
Customer Service Manager – Kite Camp (Kalpitiya, Sri Lanka)
Company: Margarita kite school
Category
Customer Service & Support
Job Description
We are looking for a friendly and organized Customer Service Manager to join our team at our kite camp in Kalpitiya. You will work in an international and dynamic environment, surrounded by nature and people passionate about kitesurfing.
Main responsibilities:
- Welcome guests and handle check-ins and check-outs
- Make sure guests have everything they need during their stay
- Prepare invoices and manage payments
- Communicate with customers before and during their stay (in person, WhatsApp, email)
- Coordinate with other departments (kitchen, housekeeping, kite school) to ensure excellent service
- Keep records updated in Excel and assist with basic admin tasks
Requirements:
- High level of English (spoken and written)
- Most of our guests are from Europe, so it’s important to have good communication skills and feel confident interacting with international clients
- Friendly attitude, responsible, and well-organized
- Experience in hospitality or customer service is a plus
- Basic to intermediate knowledge of Excel
- Being from the Puttalam area is a big advantage
What we offer:
- Work in an international and active environment, closely connected to kitesurfing
- Free accommodation and meals during your stay
- Long-term collaboration possible for the right candidate
If you think this job fits you, send us a WhatsAPP at +34691705523
Location
Puttalam
Skills Required
Not selected!Availability
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Preferred Languages
Not selected!Work Experience
2+ Years