Job Title

Application Support Engineer - Merchants Payment Gateways Support

Company: Vinirma Consulting Pvt Ltd.


Accounting, Banking & Management

Job Description

VINIRMA Consulting Pvt. Ltd. is a 360° Human Resource Management Consulting and Staffing Services Organization.

VINIRMA Consulting is currently looking for Application Support Engineer - Merchants Payment Gateways Support for one of its clients which is a Business Consulting, IT Solutions and Services Company in Qatar with the following skill set and terms and conditions.


  • Relevant experience minimum of 5+ years in Banking and Merchant acquiring payment gateways.
  • Experience in handling Cyber Source, MPGS, QPAY and QCB gateways.
  • Experience of working in the payments industry, preferably ecommerce.
  • Ability to write basic code in a mainstream language such as Java, .NET, ASP or PHP.
  • Strong knowledge and Experience in SQL query for both Oracle and SQL Server.


  • Bachelor’s degree in Information Technology.


  • Drive for results/ Achievement Oriented
  • Customer Service Oriented
  • Concerned for Quality
  • Team player
  • Interpersonal Effectiveness
  • Change Oriented


  • Providing 2nd and 3rd level support to Compliance and Payment systems in terms of upgrades and projects and BAU.
  • Develop in-depth knowledge of Ecommerce payment gateway through research and testing in order to act as a Subject Matter Expert with bank’s merchants.
  • Write small internal computer applications to provide proof-of-concept ideas, to test ecommerce.
  • Payment gateway and to troubleshoot merchant issues by helping the Bank’s merchant-facing teams.
  • Vendor coordination for new developments, issues & fixes.
  • Performing preventive maintenance activities on core applications.
  • Ensure continuous knowledge development effectively in knowledge transfers programs.
  • Strong Capability to help end users and business in reporting to regulatory by providing the necessary reports.
  • Supporting BCP & Disaster Recovery activities.
  • Data and servers monitoring of Payment gateways.
  • Extending support for new implementations and projects that would include manage projects from Application Support side.



Skills Required

Financial Planning Computerized Accounting Planning & Organising


Monday       Tuesday       Wednesday       Thursday       Friday       Saturday

Preferred Languages


Work Experience

5+ Years

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