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Application Support Engineer - Merchants Payment Gateways Support
Company: Vinirma Consulting Pvt Ltd.
Accounting, Banking & Management
VINIRMA Consulting Pvt. Ltd. is a 360° Human Resource Management Consulting and Staffing Services Organization.
VINIRMA Consulting is currently looking for Application Support Engineer - Merchants Payment Gateways Support for one of its clients which is a Business Consulting, IT Solutions and Services Company in Qatar with the following skill set and terms and conditions.
- Relevant experience minimum of 5+ years in Banking and Merchant acquiring payment gateways.
- Experience in handling Cyber Source, MPGS, QPAY and QCB gateways.
- Experience of working in the payments industry, preferably ecommerce.
- Ability to write basic code in a mainstream language such as Java, .NET, ASP or PHP.
- Strong knowledge and Experience in SQL query for both Oracle and SQL Server.
- Bachelor’s degree in Information Technology.
- Drive for results/ Achievement Oriented
- Customer Service Oriented
- Concerned for Quality
- Team player
- Interpersonal Effectiveness
- Change Oriented
- Providing 2nd and 3rd level support to Compliance and Payment systems in terms of upgrades and projects and BAU.
- Develop in-depth knowledge of Ecommerce payment gateway through research and testing in order to act as a Subject Matter Expert with bank’s merchants.
- Write small internal computer applications to provide proof-of-concept ideas, to test ecommerce.
- Payment gateway and to troubleshoot merchant issues by helping the Bank’s merchant-facing teams.
- Vendor coordination for new developments, issues & fixes.
- Performing preventive maintenance activities on core applications.
- Ensure continuous knowledge development effectively in knowledge transfers programs.
- Strong Capability to help end users and business in reporting to regulatory by providing the necessary reports.
- Supporting BCP & Disaster Recovery activities.
- Data and servers monitoring of Payment gateways.
- Extending support for new implementations and projects that would include manage projects from Application Support side.
Financial Planning Computerized Accounting Planning & Organising
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